Is the personnel directly employed or subcontracted?
Always direct employees under the national collective labour agreement (CCNL) for the security sector, never subcontracted. This ensures continuity of faces on your site, ongoing training and direct accountability in the event of a dispute.
What is the minimum number of hours to activate a static service?
Continuous services start from 8 hours a day for a minimum of 30 days. Below this threshold, mobile presence on foot or a spot fixed-post guard is more cost-effective.
Can I receive daily activity reports?
Yes. Real-time digital reports via app, with check-in timestamps, officer notes and detected events. A monthly aggregated PDF report for procurement offices and insurers.
What do you do in the event of an intrusion or emergency?
Written protocols for every client. The first step is always to call the police, with simultaneous notification to the client contact and an alert to our backup team. Our officers are unarmed and do not intervene physically: we deter, document and hand over to the competent authorities.
Do you also operate in areas outside Milan, Monza, Varese and Bergamo?
On request we assess Como and Lecco through partners under agreement, held to our own training standards. For continuous contracts outside Lombardy we start only from significant volumes (e.g. ≥3 sites).