Access filtering and front-of-house for prestige residences, hotels and corporate offices. Discreet, trained, multilingual.
What we do
The service adapts to the site and the risk, not the other way round. Combine the modes to suit your needs for coverage, presence and visibility.
A staffed front desk: welcome, visitor identification, an entry register and routing to internal contacts. The first point of contact at your site, handled methodically.
Receiving and logging post, couriers and confidential packages; safekeeping and delivery; key management and booking of common or meeting rooms.
Handling incoming calls, an initial phone filter and first-line information; support for residents and guests (taxis, bookings, reporting faults to the relevant departments).
The front-desk officer is the first face of your organisation. Posture, dress code and discretion calibrated to the context — a hotel lobby, a corporate entrance or a prestige residence.
Who it’s for
Companies, private clients and public bodies. The same operating standards across every profile, from head office to construction site to school.
Corporate offices, head offices, coworking spaces and high-footfall venues. A reception that is both corporate image and the first filter for accesses.
Prestige residences, condominiums and residential complexes. Building front-of-house: welcoming residents and guests, managing mail, soft control of accesses.
Front offices of public bodies, public-building reception desks, libraries and museums. Welcoming the public, first-line information and orderly flow management.
Every service can also be delivered with a NEW NOS liveried company car: a base for the officer on duty and an additional visual deterrent on the protected site.
How to start
We only work after seeing the site in person. No blind quotes, no impossible promises.
We visit the lobby or porter’s lodge, mapping volumes, peak hours, required languages and any welcome procedures already in place.
Time: 5 days from the requestWe define the officer profile (languages, dress code, soft skills), the written welcome procedure and the detailed quote.
Time: 3 days from the site surveyAn officer trained on your procedures, an initial period mentored by a manager, and a weekly closing report for the first month.
Time: 5–7 days from signingAreas covered
Four provinces covered directly, 458 municipalities served. Average emergency arrival time: 4–6 hours.
Related services
The best security is layered. These services combine for more complete coverage.
Attendance and entry management for tenders, construction sites and events. Badges, registers, optional biometrics.
05 / 07Trusted officers for confidential settings: law firms, executive boards, private events.
02 / 07Static and mobile guarding, 24/7 on-site presence with trained, unarmed personnel. Guaranteed operational continuity, full coverage across Lombardy.
FAQ su questo servizio
Le domande operative che ci fanno quasi sempre in fase di preventivo. Per il resto, scriveteci: rispondiamo in 24 ore.
LET’S TALK
Free site survey within 5 days of your request. A personal reply, never automated.
